Manager Daily Report (MDR) — Universal

Scope: Graffiti Pasta · The Nook · HEYDAY Version: 2.0 Date: 2026-04-23 Prepared by: ALICE + Optimus / ACM Creative Concepts Status: DRAFT — Pending Anthony Review

Who Submits

Location	Primary	Backup
Graffiti Pasta	Miller Montgomery (GM)	Hero Major (AGM)
The Nook	John Q (GM)	Carlos (KM)
HEYDAY	Michael McGowan (GM)	Wilborn Blalock (Beverage Director)

When It's Due

Within 1 hour of close, every operating day. Never skipped. If the primary can't submit, the backup submits. If neither can, contact Anthony directly before close.

How to Submit

Email: acmcreativeconcepts@gmail.com Subject line format: [LOCATION] MDR — [Day, Date]

Examples:

GP MDR — Thursday, April 24
NOOK MDR — Thursday, April 24
HEYDAY MDR — Thursday, April 24

The Template

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[LOCATION] MANAGER DAILY REPORT
Date: 
Submitted by: 
Shift covered: [Lunch / Dinner / Full Day]
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1. SHIFT OVERVIEW
Was it a good night or a rough one — and why?
How was the vibe, energy, and pacing?
Anything unusual or worth calling out about tonight?


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2. STAFFING
Who was on tonight:
No-shows / call-outs:
Late arrivals:
Anyone sent home early:
Coverage gaps or concerns for upcoming shifts:


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3. GUEST EXPERIENCES
Complaints — what happened and how it was handled:
Compliments — anything notable:
Any comps issued and why:
Any first-timers or guests worth noting:


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4. 86'D ITEMS
What ran out tonight (and roughly when):


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5. WASTE / PREP NOTES
Anything over-prepped, dumped, or short that affected service:
Ordering or prep issues to flag:


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6. MAINTENANCE & FACILITY
Anything broken, not working, or needs attention:
Urgent (needs to be handled before next shift):
Non-urgent (can be scheduled):


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7. TEAM CALLOUTS
One person who crushed it tonight:
Anyone who needs a conversation:


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8. TOMORROW'S NOTES
Reservations / large parties / events:
Low inventory the next team needs to know about:
Anything else the opening manager needs to walk in knowing:


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DOES ANTHONY NEED TO KNOW ANYTHING?
[ ] Yes — 
[ ] No — all handled at manager level
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What Makes a Good MDR

Specific — "We ran out of fettuccine at 7:30 and had to 86 three dishes" not "pasta issues"
Honest — Don't bury problems. Anthony can't fix what he doesn't know about.
Concise — Clear sentences. Get to the point.
Complete — Every section filled. Write "None" if there's truly nothing to report — don't leave it blank.

A slow night is still a report. "Nothing happened" has information in it too.

Changelog

Version	Date	What Changed
1.0	2026-04-23	Initial universal MDR build
2.0	2026-04-23	Full rebuild — simplified to 8 sections, no sales, no checklist, no cash section per Anthony

ACMCC Manager Daily Report | v2.0 | 2026-04-23 Prepared by ALICE + Optimus | ACM Creative Concepts